Privacy Policy & Terms of Service
Last updated: January 2026
Privacy Policy
Information We Collect
When you use PlasticWaterTest.com, we collect information you provide directly, including your name, email address, shipping address, and payment information necessary to process your order and deliver results.
How We Use Your Information
We use your information solely to: (1) process and fulfill your water testing order, (2) communicate test results and updates, (3) provide customer support, and (4) send occasional service-related communications. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Test Results & Sample Data
Your water sample results are confidential and belong to you. We may retain anonymized, aggregated data for research and service improvement purposes. Individual results are never shared without your explicit consent.
Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Cookies & Analytics
We use basic analytics to understand how visitors use our website. You may disable cookies in your browser settings, though this may affect site functionality.
Terms of Service
Service Description
PlasticWaterTest.com provides water quality visualization and particle identification services. We analyze water samples using fluorescence microscopy to detect and visualize suspended particulate matter consistent with microplastic morphology.
Not Medical Advice
THIS SERVICE IS FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY. Our tests do NOT constitute medical advice, diagnosis, or treatment recommendations. We do not provide health assessments or medical guidance. Always consult qualified healthcare professionals for health-related decisions.
Limitation of Liability
To the maximum extent permitted by law, PlasticWaterTest.com and its owners, operators, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, health outcomes, or other intangible losses, arising from: (a) your use of or inability to use our services; (b) any decisions made based on test results; (c) any third-party claims; or (d) any other matter relating to our services.
No Guarantees or Warranties
Our services are provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee that our service will meet your specific requirements or expectations. Test results represent the condition of the specific sample provided at the time of testing and may not reflect water quality at other times or from other sources.
Regulatory Disclaimer
No government standard currently exists for “safe” levels of microplastics in drinking water. Our testing methodology is based on peer-reviewed research protocols but is not a certified regulatory test. Results should not be interpreted as compliance or non-compliance with any regulatory standard.
Sample Handling
You are responsible for properly collecting and handling your water sample according to our provided instructions. We are not liable for inaccurate results due to sample contamination, improper collection, or shipping damage.
Refunds & Money-Back Guarantee
Our first 50 pilot program customers receive a 100% money-back guarantee, no questions asked. Simply contact us within 30 days of receiving your results if you are unsatisfied for any reason. After the first 50 customers, refunds are provided at our sole discretion. Refunds do not constitute an admission of any deficiency in our testing methodology or results.
Indemnification
You agree to indemnify and hold harmless PlasticWaterTest.com and its owners, operators, employees, and affiliates from any claims, damages, or expenses arising from your use of our services or violation of these terms.
Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Los Angeles County, California.
Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the updated terms.
Questions?
If you have any questions about our privacy policy or terms of service, please contact us at hello@plasticwatertest.com